Brokerage Firm Review
IEG Trading is a well-established brokerage firm with a solid reputation in the industry. With over 10 years of experience, they have built a loyal customer base. However, some users have reported issues with customer service and platform reliability.
Services Offered
IEG Trading offers a wide range of services including trading platforms for stocks, options, and futures, as well as access to research and educational resources. Users have praised the variety of investment options available but have noted that the platform can be slow at times.
Fees and Commissions
IEG Trading charges competitive fees and commissions for their services. However, some users have complained about hidden fees and high commission rates for certain trades. It is important to carefully review their fee structure before opening an account.
User Experience
Overall, users have had a positive experience with IEG Trading’s platform. The interface is user-friendly and easy to navigate, making it suitable for both beginners and experienced traders. However, some users have reported technical issues and slow response times from customer support.
Customer Support
Customer support at IEG Trading is available 24/7 through phone, email, and live chat. While some users have had positive experiences with customer support, others have complained about long wait times and unhelpful representatives. It is important to consider the level of customer support when choosing a brokerage firm.
Pros and Cons
Pros
- Wide range of investment options
- User-friendly trading platform
- Competitive fees and commissions
Cons
- Issues with customer service
- Platform reliability concerns
- Hidden fees and high commission rates
Final Verdict
IEG Trading is a reputable brokerage firm with a variety of investment options and competitive fees. However, users should be aware of potential issues with customer service and platform reliability. Overall, IEG Trading is a solid choice for traders looking for a diverse range of investment options.
Despite its promising portfolio, my dissatisfaction with IEG Trading lies in its exorbitant fees, lackluster user experience, and subpar customer service.